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Free phone: 0800 074 2325 |
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| OUR MISSION | COMPANY VALUES | OUR HISTORY | ||
| "To supply the best products for your business at the best prices, while maintaining a fair profit margin, to enable us to be available to you when you need our services. To undertake research to ensure the products and services we provide are of the highest quality available while enabling you to retain a competitive edge for your business. We aim to do all we can to ensure you are successful." | 1. BE HONEST We will always tell the truth and ensure the customer knows what to expect from us. 2. BE CUSTOMER DRIVEN Our customer's needs will always come before our convenience. 3. BE RELIABLE We will deliver what our customers want when they want it. 4. BE PROFITABLE We will only charge fair and reasonable prices to enable us to make a fair profit to ensure we will be here to support you when you need us. 5. BE RESPONSIBLE We will always act responsibly to ensure the health and safety of our staff, our customers and our carriers. | Following almost 10 years as an employee of Bowe Passat, Dennis Jack established Textile Care Supplies on 1 September 1992 with a view to providing a portfolio of products and services which YOU, our customers, told us YOU needed. We became a limited company in 1999 and opened our Perth warehouse in February 2000. We moved to a modern warehouse Glenrothes in Fife in the spring of 2003 to make sure we could continue to offer you a NEXT DAY DELIVERY SERVICE. We always welcome comments and suggestions on anything we do. We appreciate your continued support and will always strive to offer you value for money. |
| "Value..... It is unwise to pay too much, but it's unwise to pay too little. When you pay too much you lose a little money, that is all. When you pay too little, you sometimes lose everything, because the thing you bought was incapable of doing that which you bought it to do." John Ruskin 1819- 1900 |